General Questions

Q: What services does Earth and Row Financial provide?
A: We offer virtual bookkeeping services tailored to nonprofits, including transaction tracking, financial reporting, donor and grant tracking, audit readiness, compliance support, and more.

Q: Are your services fully virtual?
A: Yes, Earth and Row Financial operates entirely online, ensuring flexibility and accessibility for nonprofits anywhere in the U.S.

Q: How is Earth and Row Financial different from other bookkeeping providers?
A: We specialize in serving nonprofits and understand their unique financial challenges. Our approach emphasizes affordability, simplicity, and sustainability, empowering organizations to focus on their mission.

Q: What size nonprofits do you work with?
A: We work with small to mid-sized nonprofits, providing customized solutions that align with their growth and impact goals.

Packages and Pricing

Q: What are your service packages?
A: We offer three main packages:

• Essentials Package: A solid financial foundation for small nonprofits.

• Impact Package: Tailored solutions for growing organizations.

• Sustainability Package: Advanced support for nonprofits scaling their operations.

Q: Do you charge onboarding fees?
A: Yes, there is an onboarding fee for each package to cover setup and customization:

• Essentials Package: $500

• Impact Package: $1,000

• Sustainability Package: $1,500

Q: Can I switch packages later if my nonprofit's needs change?
A: Absolutely! We’ll work with you to reassess your needs and transition to a package that best suits your goals.

Technical and Process

Q: What platforms do you use for bookkeeping?
A: We primarily use QuickBooks Online to ensure accuracy and efficiency in managing your finances.

Q: How do you ensure data security?
A: We use secure platforms like Google Suite and QuickBooks Online, and we implement strict confidentiality practices to protect your nonprofit's data.

Q: How do we communicate and collaborate?
A: Communication is key! We use email, video calls, and project management tools like Asana to stay connected and aligned.

Getting Started

Q: How do I get started with Earth and Row Financial?
A: Schedule a consultation via our Consultation Page. We’ll discuss your nonprofit’s needs and recommend the right package for you.

Q: What do I need to provide during onboarding?
A: We’ll guide you through our onboarding checklist, which includes providing access to financial records, setting up accounts, and outlining specific needs for your nonprofit.

Q: How long does the onboarding process take?
A: The onboarding process typically takes 1-2 weeks, depending on the complexity of your financial setup.

Q: What happens if I have questions or concerns after signing up?
A: Our team is always available to assist. Partners receive responsive support tailored to their package, ensuring all concerns are addressed promptly.